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Comparing Healthcare Models

Concierge Medicine vs. Traditional Primary Care

The medicine is the same. What differs is how the practice is paid, and what that does to its schedule.

3 min readBy Concierge Med Near Me

An empty clinic waiting room with teal sofas, a wall clock, and a reception desk
Photo: Benyamin Bohlouli / Unsplash

The core difference is the business model

Both kinds of practice employ licensed physicians who diagnose, treat, prescribe, and refer. The difference is how the practice earns its income.

  • A traditional primary care practice is paid mostly by insurers, visit by visit.
  • A concierge practice also collects a recurring membership fee directly from patients.

Nearly every other difference flows from that.

At a glance

Traditional primary careConcierge medicine
Membership feeUsually noneYes, recurring
Insurance billingYesOften yes, in addition to the fee; some practices do not bill
Patients per physicianOften large panelsDeliberately smaller
Appointment waitsVary widely by office and regionTypically described as shorter; set by the practice
Visit lengthOften briefTypically described as longer
After-hours contactOn-call service or nurse line in many practicesOften direct contact with the physician or team
Specialists and hospital careThrough insuranceThrough insurance; not part of the membership
Total cost to youPremiums plus cost sharingPremiums plus cost sharing plus the fee

Varies by practice. Many traditional practices offer excellent access, and not every concierge practice delivers what it advertises. Compare specific practices, not categories.

Panel size: the number behind everything

A physician's panel is the number of patients they are responsible for. A 2020 Society of Actuaries report notes that most primary care physicians have more than 2,500 patients under their care.

Membership practices are built around much smaller numbers. In a federal GAO survey using 2004 data, concierge physicians reported an average panel of 491 patients, down from 2,716 before converting.

Fewer patients means more appointment slots per patient and more minutes per visit. It also means the physician needs another source of income, which is the membership fee.

Access in traditional practices

Access in insurance-based primary care is uneven.

  • A 2025 AMN Healthcare survey of 15 large metropolitan areas found an average wait of 23.5 days for a new-patient family medicine appointment, up 14% from 2022. Individual offices ranged from 1 day to 207 days.
  • The Association of American Medical Colleges projects a shortage of between 20,200 and 40,400 primary care physicians by 2036.

Those figures describe averages and projections. Your own experience depends on where you live and which practices are accepting patients.

Cost: what changes and what does not

Joining a concierge practice does not reduce your insurance premium or your deductible. For most people it adds one line to the budget.

In a traditional practice you pay:

  • Insurance premiums
  • Copays, coinsurance, and deductible for visits and tests

In a concierge practice you typically pay:

  • All of the above, where the practice bills insurance
  • The membership fee

See membership costs for how fees are structured, and use the cost worksheet to compare your own totals.

Quality of care

There is no reliable evidence that either model produces better health outcomes. The American Medical Association's guidance on retainer practices is clear that physicians must provide the same quality of medical care to all their patients, whether or not those patients pay a retainer.

What a membership changes is the experience around the medicine: how quickly you are seen, how long the visit lasts, and how easy it is to follow up.

If your doctor converts

Many people face this comparison because their physician announces a change. If that happens:

  1. Ask for the membership agreement and fee schedule.
  2. Ask how many patients the physician will keep.
  3. If you have Medicare, ask about the physician's Medicare status. See concierge medicine and Medicare.
  4. If you decide not to join, ask how the practice will help transfer your records and care.

Which is right for you?

Traditional primary care remains the right choice for most people, especially if you have a practice you can reach when you need it. Concierge medicine is worth a look if access is a persistent problem and the fee fits your budget.

For a structured comparison that also includes direct primary care, read choosing the right model.

Frequently asked questions

Is the medical care better at a concierge practice?

Not by definition. Physicians in both models hold the same licenses and follow the same clinical standards, and ethics guidance says retainer physicians should provide the same quality of care to all patients. Concierge practices offer more time and access, which some patients find valuable.

Why do traditional practices have longer waits?

Insurance pays per visit, and a practice's costs are largely fixed, so physicians often carry large patient panels. Combined with a national shortage of primary care physicians, that produces fuller schedules.

Can I keep my current doctor if they switch to concierge?

Usually only if you join. Practices that convert typically keep a smaller number of patients who pay the fee and help the others transfer their care.

Sources

  1. U.S. Government Accountability Office. Physician Services: Concierge Care Characteristics and Considerations for Medicare (GAO-05-929) (2005).
  2. Society of Actuaries (prepared by Milliman). Direct Primary Care: Evaluating a New Model of Delivery and Financing (2020).
  3. AMN Healthcare. 2025 Survey of Physician Appointment Wait Times and Medicare and Medicaid Acceptance Rates (2025).
  4. Association of American Medical Colleges. The Complexities of Physician Supply and Demand: Projections From 2021 to 2036 (2024).
  5. American Medical Association. Code of Medical Ethics Opinion 11.2.5: Retainer Practices.
  6. Medicare.gov. Concierge care.

We link to primary and authoritative sources where we can. Rules and figures change, so check the linked source for the current version. See our editorial standards.

This article is general education, not medical, legal, tax, or insurance advice. Concierge and direct primary care arrangements vary by practice and by state. Confirm the specifics with the practice, your health plan, or a qualified professional before you decide. Read our medical disclaimer.